get support on-demand. via the app.

RIZE doesn’t have a customer phone line but we do have experts on stand-by to help resolve any problems you might be facing. all you need to get in touch is tap a button on the app.

Contact RIZE customer support

RIZE is an exclusive members-only hospitality focussed investment platform that provides investors and RIZE token holders with financial rewards and lifestyle experiences. with RIZE you can manage your hospitality asset ownership under one roof. you can choose your preferred hotel to invest, decide the amount to invest, earn recurring income, avail utility benefits, manage your portfolio performance and much more. and if you face any issues while using our services, we have in place an incredible customer care team that is always ready to resolve all your queries instantly.

RIZE does not have any customer care phone number, however, you can reach out to our customer care support through in-app chat or email. RIZE customer care is just a click away to help you at every stage. be it answering your queries, addressing grievances, or collecting feedback, our customer care team is available round-the-clock to help you.

RIZE has set up multiple channels through which you can contact the customer care team. you can reach out to the RIZE customer care team for any queries related to your KYC, hotel project, ownership of RIZE tokens, redemption of RIZE utility tokens, income distribution, portfolio management, secondary exchange, etc. you can contact RIZE customer care through email, and also through our in-app chat support.

How to contact RIZE app customer care through chat

You can follow the steps provided below to contact RIZE app customer care through chat support and get faster resolutions of your queries:

• Open the RIZE app and click on 'get support'.
• It will redirect to a page where you have options to check recent conversations with our support team, FAQs, and raise an issue.
• If you have already reported an issue to our support team, you can check updates through the ‘recent conversations’ link.
• You can check the FAQs section to get answers to some common queries.
• In case you still need more help, click on 'need more help?' to raise an issue and get support from our customer care team.
• Click on the query topic from the options provided on the screen or press on 'other issues' to get help on a specific issue.
• Our chat support team will help you to get your query resolved.